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Feb 23, 2011

The Small Things

Source: RSR

It's the small things that break retailers' holds on their customers. 

A great quote - I recommend you read this short anecdotal article about Amazon.
from Dr Stephen Saunders consumer scientist at 8:57 AM

1 comment:

  1. AnonymousFebruary 26, 2011 at 8:46 AM

    That's an interesting article; I hadn't heard of quantity limits before. It also makes you think about Amazon Prime. There could be some benefits from joining that are unrelated to book-buying.

    ReplyDelete

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