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Mar 18, 2010

KMart's Desperate Measures

KMart, Broadway.  Being out of stock when you are a retailer is a cardinal sin.  Even resorting to desperate measures doesn't cover it up.  Solution: put up a sign that apologizes and says when you intend to be back in stock - at least a bit more customer friendly.
from Dr Stephen Saunders consumer scientist at 12:19 PM

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