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Jun 14, 2009

SNAIL-SPRESSO

Slow espresso - this customer waited over 2 mins for this coffee (see left of screen), with no other customers in sight. Also, the other staff member loosening his neck while taking a customer's order signals total indifference - even if it has been a long day ! As an aside, the layout looks functional, well-considered. However, they probably don't merchandise and sell enough food items to make this mall site really pay. Saturday afternoon, 2.30pm, East Gardens.

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