CityBeach store, Burwood. A very slick operation that engages the senses. Quirky merchandising. Good customer service and presentation in-store. Some problems with items not being priced correctly - discrepancy between sticker price and POS system, was fixed quickly. Interesting to note about the only store in a large mall that was hiring (see earlier posting).
These retailers seem to have forgotten what Mother's day (this Sunday in Australia) is all about - or perhaps they know something about their target market that we don't. The City Beach chain (top pic) sells surf and skatewear - and has a very young and mostly male profile. The second retailer, Fellas, sells mainly to Fellas and has very little merchandise that would appeal to Mums. A waste of marketing spend ? or an opportunity to take a different twist on it like Diva below. (See: http://shoppologist.blogspot.com/2009/05/diva-does-windows.html)Chermside, Brisbane.
Consumer scientist, retail strategist - call me on +61 420 974 655 for your next conference or executive workshop or to solve your marketing problem. Click on image for LinkedIn profile.
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