BIG W, Warringah. I was interested to see this temporary 'pop-up' display unit from Bonds (PacBrands). Obviously cheap, it is also mobile and recyclable - but looks, well, cheap.... which works in the discount department store environment I suppose. It did have me thinking whether it was portable so that PacBrands could stage a quick getaway ?
Country Road, Warringah mall. I think this display must have fallen into the gap between concept and execution. It does nothing to enhance the merchandise and doesn't convey a message - very bland.
Bag & Baggage, World Square. The human brain seeks out symmetry. The clever merchandiser uses this to his/her advantage. This is an outstanding example of how effective a simple 3 x 3 presentation can be.
Camper store, Chatswood Chase. Cool lighting increases visual interest in this footwear store. The simplicity of display focuses the eye on the product.
Angus and Robertson, East Gardens. Good looking store, warm and appealing. I was especially impressed by the Lonely Planet travel promotion, how strong the offer was, and how well it was executed. A great job.
Roy Young Pharmacy, Chatswood, Westfield. Very impressive disciplines in layout, planograms and merchandising, signage and customer service. Note especially how pricing is well-signed, a must for recessionary times, and older customers. A minor criticism is the overuse of the 'save' wallpaper hanging from the ceiling, but arguably necessary in these times. Worth a visit.
New product arrivals are fundamental to engaging customers' interest and yet sometimes retailers don't consider how to present new product in an interesting way. This store, Ice in Chermside, has done a particuarly poor job of displaying its new arrivals - see if you can spot the sign (clue: look for yellow), its' very small and tucked away. In addition, the new product simply looks limp on the rack, and really needed to be displayed some other way. Even the mannequin looks tired and disinterested. Perhaps heading straight for the markdown rack ?
Sometimes retailers do all the right things but consumers just don't take the bait. This is Angus & Robertson in Chermside mall. The table is laid out with specials for Mother's Day - displays look great and the store's presentation standards are very high. Have a look at the video clip, taken Wednesday lunch time - lots of customers in the mall, but how many takers ? Tough times. Perhaps not aggressive enough ?
Consumer scientist, retail strategist - call me on +61 420 974 655 for your next conference or executive workshop or to solve your marketing problem. Click on image for LinkedIn profile.
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