PostShop, East Gardens. I was amazed to see how poorly Australia Post was merchandising Christmas Cards - in dump bins at the front of the store. I could understand discounting them in the immediate run-up to Christmas, say a few weeks to go, but I would have thought they should be a 'hero' product right at this point. It does after all use their core product/service - ie snail mail. They should not be surprised that people are sending fewer cards if this is how they treat them - they should be special after all - or have they, too, commoditized Christmas ?
ARE YOU OVERWHELMING YOUR AUDIENCE?
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#NoBullshitCX Think big, deliver small. Back when I was still a smoker, one
of the major global tobacco brands asked me to help their network of
reselling ...
1 day ago
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