Surfwearshop, Darling Harbour. The juxtaposition of 'new markdowns' with 'new arrivals' is highly confusing. No prizes for guessing which one customers will look at first ! 'New' should be just that - 'new' - as in new arrivals. Cues like this are important for shoppers, especially at the front of the shop. I guess, soon the 'new arrivals' will become 'new markdowns' :)
APRIL FOOLS!
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#NoBullshitCX 5 times a joke from a brand led to a great customer insights.
I usually write about our own client stories, but this time I got inspired
by t...
15 hours ago
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