Myer, Bondi Junction. No seating (mainly for blokes) in the womenswear fashion area. I think this could result in lost sales apart from the obvious shopper frustration. A smart retailer would give their male customers seating in the menswear area with a 'buzzer' system so she can call him when she is done with fitting garments. That way, he might even buy something for himself ...
ENGINEER, CAN YOU HEAR THE CUSTOMER HEARTBEAT?
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#NoBullshitCX #20yearsFuturelab “Consumers should care. Check that.” Ever
tried to convince engineers they are doing something wrong? When we advised
a glo...
2 hours ago
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